Shipping Information
At Killer Candle Co, we take pride in delivering your favourite candles across Australia with the utmost care and efficiency. Here’s everything you need to know about our postage:
Frequently Asked Questions
Domestic Shipping
Standard Shipping: Enjoy flat-rate shipping Australia-wide with our reliable standard service. Estimated delivery time is 3-7 business days.
Express Shipping: Need your candles in a hurry? Opt for our expressshipping and receive your order within 1-3 business days.
Handling and Processing
- Orders are processed within 1-2 business days.
- You will receive a confirmation email with tracking information once your order has been dispatched.
Packaging
- We ensure all candles are securely packaged to prevent any damage during transit.
- Our eco-friendly packaging is both protective and sustainable.
Free Shipping
Spend over $70 and enjoy free standard shipping on us!
Returns & Exchanges
- If your order arrives damaged or incorrect, please contact our customer service within 7 days of receiving your package.
- We are committed to ensuring your satisfaction and will arrange for a replacement or refund as necessary
Additional Information
- Please note that delivery times may vary during peak periods or due to unforeseen circumstances.
- For any questions or special requests, feel free to reach out to our friendly customer service team